York England 3D Concrete/Jesmonite City Model

All our product are made to order. This mean it can take around 5-7 days to make your order. Once made we ship orders within 1-2 business days. Standard shipping times vary depending on your location. You can find more details about our shipping policy on our Shipping & Delivery page. More Information at Shipping-Policy

We offer a 14-day return policy. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

Unfortunately, we can't offer international shipping at this time but we hope to very soon. Please follow our social media to keep up to date for when we will ship out of the UK.

We do things different here! We don't just tell you when we ship we also give you updates on which stage of making your products are in. We are proud to offer a production order tracking system within your customer account. This system provides step-by-step production updates, ensuring you are kept informed throughout the entire process. You will also receive several emails with updates.  Customer-Account 

Once dispatched you will receive a order postal/carrier tracking number via email. You can use this tracking number to track the status of your package. 

If you have any issues with tracking your order, please reach out to our customer support team.

We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.